FAQs
When and where is Lighthouse taking place?
Lighthouse Open Air is taking place this year on the 20th of July in Hazebeek Oostduinkerke (Hazebeekstraat 11, 8670 Koksijde). The doors open at 14h and we close our final set at 2h30 in the morning.
Do I need a ticket?
Yes, you do! In the right upper corner you can click on tickets and have a look at our shop. We work in different waves. The sooner you buy, the cheaper it is.
What about transport/parking possibilities?
There are public parking spaces around the festival in de Hazebeekstraat, but we cannot guarantee space for everyone. Pleas come by bike or on foot if you can!
Can I get a refund for my leftovers after the event?
Yes, ofcourse! The refund will open on Monday at 9 am. You have until the 27th of July to request a refund. The refund is limited to the amount of spending you have topped up on your account. You can request your refund via the app.
What if I don’t have a smartphone or the battery is dead?
At the cashier on the event you are able to buy a top-up card instead of the app. You can top up with card or cash. We also provide powerbanks that you can buy and use.
What if you can’t attend the event anymore, but you still have your tickets?
Unfortunately, we can’t provide you with a refund. Instead, you can try to sell your ticket to someone within your network or sell your ticket on ticketswap. Important! You need to upload the original ticket from your email. You can not upload the ticket in the Lighthouse App.
Will there be lockers during the festival?
Yes, we will sell lockers at the cashier!
Is there an afterparty?
No party without an afterparty! We officially partnered with the Viking in Oostduinkerke. All go there!
What can you eat at Lighthouse?
We will have many options like pasta, salads, vegetarian dishes, etc. No need to worry about your tummy!
Still didn’t find your answer? Contact us!